Frequently Asked Questions

Everything you need to know about shopping with SABEN.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order is dispatched.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Are your materials sustainably sourced?

At SABEN, we are committed to ethical fashion. We use high-quality, eco-friendly fabrics and partner with certified manufacturers who prioritize fair labor practices and environmental responsibility.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.